By adding engagement & gamification (happiness) to service optimization (productivity), we empower people to be as productive as possible while also recognizing and rewarding everyone for the amazing work that they do.
Our service optimization platform empowers your team through real-time updates, multi-lingual communication, on-demand training, and support throughout their day.
When your team members exceed expectations, help others, and create the joy that guests love to be around, let them know! PurpleCloud helps hotel management consistently engage, appreciate, and recognize their associates that keep their guests coming back. We <3 the heart of the house.
Hotel managers and associates spend several hours every single day doing inefficient and frustrating tasks. We automate those tasks through powerful and highly customizable algorithms for better results, hundreds of hours saved, and frustrations eliminated.
The most powerful teams are empowered teams. We connect hospitality teams together in real-time for full visibility. Associates are able to request supplies or help, ask questions, receive on-demand training, and get the critical information in real-time that enables them do a great job. Managers are able to see that tasks are progressing as needed to meet business demands. Guests get to revel in the exceptional results produced by a well-connected and supported hospitality team.
PurpleCloud gives operators a platform that enables them to consistently recognize and motivate their associates. Our application automates points-based recognition for exceptional service & teamwork, displays a leaderboard for managers to see who their top performers are, and provides real-time appreciation to keep morale high. The result is engaged hotel team members who are committed to outstanding guest service.
PurpleCloud's gamified service optimization can help hotel operators across all hotel operation departments.