Housekeeping Team Management Revolutionized

The housekeeping team is the most critical component to attaining outstanding guest satisfaction. Your team needs the tools to get their job done efficiently without distraction or confusion. Furthermore, room attendants want adequate training and to be recognized for a job well done. PurpleCloud’s Housekeeping is the only Service Optimization Platform that lets you recognize and reward your teams.

The Best Housekeeping App for Best-In-Class Housekeeping Teams

Multi-lingual

Diverse housekeeping team? We have you covered with two-way translations. Every word on our app is translated into the housekeeper's preferred language. They can use speech-to-text features to describe what they need and messages will show up to the recipient in their preferred language.

Real-time Statuses and Sound Alerts

In the hotel world, things change at the speed of light. Your housekeeping teams need a way to know what's changed so that they can do their job correctly. Early departures? Extended stays? Room Moves? All of these and more are dispatched and managed from creation to completion using PurpleCloud's status and request alerts.

Gamification & Recognition

Let's be honest, housekeepers have an incredibly tough job. They also work behind closed doors, by themselves for the majority of the day. With PurpleCloud, these associates get to feel part of the team. With a leaderboard recognizing top performers, prizes that are able to be claimed for achieving team goals, and badges that help management identify qualified candidates for promotions all keep housekeeping teams fully engaged.

Photo Capabilities

Anyone that has ever worked in a hotel knows that wild things happen, things break, and people leave BIG messes that need to be cleaned up. Housekeepers can often feel overwhelmed when they walk into these types of rooms. However, at the click of the "I need help" button, the device's camera-mode will start, they can take a picture of the situation and a team member will instantly be dispatched to help out.

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The list goes on...

We've spent years perfecting our housekeeping module. If it's on your housekeeping wish-list, we have it.

Perfect boards

Perfect boards

Create perfect boards in seconds! With one button click, each room is assigned to the appropriate housekeeper and is organized by Location, Priority, and Status. All rooms and special instructions are accessible from their mobile device. No more paper, and no more inefficient routing.

Fully Connected Housekeeping Teams

Fully Connected Housekeeping Teams

The entire housekeeping team works together to update their room statuses, request supplies, and engage with each other. Rush rooms and special requests can be flagged for importance and escalated via text message if not addressed in a timely manner.

Optimized Balance Loading

Optimized Balance Loading

Forecast clean times and account for special items such as DND’s, refused service or damaged rooms. As room attendants progress through their day, PurpleCloud can reassign rooms and special tasks across attendants with spare capacity. With an optimized team, you can deliver fast check-ins and accommodate more guest requests.

Digital Resource Library

Digital Resource Library

Want to track lost & found, or document smoking damage, or even make training videos? PurpleCloud has you covered. Create and store digital media including GIFS, videos, or photos for easy documentation or training purposes. Even create photo enabled work orders so maintenance teams can diagnose issues remotely before entering the room. Media provides so much more detail allowing you to maintain brand standards and streamline the ability to record incidents.

Employee engagement

Employee engagement

Recognize and reward high performers and continually develop your housekeeping teams. Create in-app rewards for outstanding clean times or adherence to quality standards. Show leaderboards with point systems. Create weekly or monthly contests based upon behaviors you’re seeking to reinforce. PurpleCloud lets you retain top employees and improve overall job satisfaction.

Built-in Safety

Built-in Safety

For emergencies, a single click of the panic button within the application or integrated device sends a property-wide message in both push and SMS text message forms. The alert provides the attendant’s current and last known locations.

Ready To Try It?

We’ll revolutionize the way you manage housekeeping. So what are you waiting for?